Products · Blackbaud CRM

BBIS Power Tools

Manage BBIS without leaving Blackbaud CRM. BBIS Power Tools is a suite of CRM features for user management, email, diagnostics and donation transactions, so you can answer questions in minutes instead of opening a ticket.

Purchase BBIS Power Tools

$2,999

Read the documentation

One-time purchase, no subscriptions, and a 30-day money-back guarantee. Your download link and license key arrive by email right after checkout. Need a quote, an invoice, or to pay against a purchase order? Email sales@nonprofit-complete.com.

Screenshots · click to enlarge

The BBIS User Management page in Blackbaud CRM, listing BBIS users with a button to run as each one.
BBIS user management See BBIS users… without BBIS! And run as any user with a single click.
The Create User dialog, with fields for user name, password, time zone and a linked constituent.
Create a user Create, provision and link a new BBIS user, all in one step.
A list of BBIS emails with their delivery and engagement statistics.
Email statistics View BBIS email statistics in one place: the same numbers as the BBIS honeycomb report.
The BBIS email blacklist page, with filters and a list of blacklisted addresses.
Email blacklist Manage the BBIS email blacklist from CRM with ease.
The BBIS error viewer, listing logged errors with their messages and stack traces.
Error viewer See detailed logs without putting in a ticket to a sysadmin.
The web service request log viewer, listing requests to and replies from Blackbaud CRM endpoints.
WS request log Web service request logs seem boring, until you need them.
The donation transaction viewer’s filters: date range, only show tributes, and XML contains.
Donation transactions Mysterious donation XML… made easy.

BBIS users, from CRM

See every BBIS user without opening BBIS, filter the list any way you like, and run as any user with a single click. Create, provision and link a new user to a constituent in one step, lock accounts out, or soft-delete and restore them.

Email, at a glance

View BBIS email statistics in one place, filtered by appeal, email name or date sent, with the same numbers as the BBIS honeycomb report. Manage the email blacklist too: add addresses, remove them, and restore them.

Diagnostics without a ticket

Search the BBIS error log, including unhandled exceptions from custom parts, and the web service request log that records what CRM sends and receives. Detailed logs, without asking a sysadmin.

Donation XML, made easy

See online donations before they’re downloaded. The transaction viewer pulls the details out of each donation’s XML and flattens them into an easy-to-read list, filterable by date, tributes, or anything in the XML.

Requirements

Blackbaud CRM with Blackbaud Internet Solutions (BBIS). Self-hosted or hosted by Blackbaud. Installation is a folder copy (or a zip upload) and a package load; the documentation walks through it.

Licensing

A single $2,999 purchase. Your license key arrives by email with your download link.

Help when you need it

Start with the BBIS Power Tools documentation, or visit our support page to get in touch.

Tame BBIS from inside CRM.

Users, email, logs and donations, all in the system you already work in every day.

Purchase BBIS Power Tools — $2,999